Terms of Service

Effective date: 29 August 2026

The Korean version of this document is the authoritative text. Versions in other languages are translations provided for convenience; in case of any discrepancy, the Korean version prevails.

Article 1 (Purpose)

The purpose of these Terms is to set out the conditions and procedures for using chatbro (the website and mobile app, the "Service") provided by 프로그 (the "Company"), and the rights and obligations of the Company and its users.

Article 2 (Contents of the Service)

• Real-time conversation with an AI avatar by voice or text
• Creating your own avatar from a photo you upload
• Additional features such as conversation practice

The Company may improve or change the Service, and will give advance notice of significant changes.

Article 3 (Accounts)

• Users must create their account with accurate information and may not transfer or lend the account to others.
• Users are responsible for managing their account information.
• Users may close their account at any time (How to delete your account).

Article 4 (Fees and Subscriptions)

• The service is divided into a free tier and paid plans. The scope of free use is shown in the service.
• Paid plans follow the prices and conditions in effect at the time of payment, and subscriptions renew automatically until cancelled.
• Payment, invoicing and refunds are handled by Polar Software Inc. as the Merchant of Record.
• Refunds follow the applicable laws and the payment provider's policy. For digital content already supplied, the right of withdrawal may be limited to the extent permitted by law.
• If you paid through an app store, that store's refund policy also applies.

Article 5 (Notice on AI-Generated Content)

• The avatar's speech and video are generated automatically by artificial intelligence and may differ from the facts.
• The service does not replace professional judgement in fields such as medicine, law or finance. Please have important decisions confirmed by a qualified professional.
• If you receive an inappropriate response, report it using the report function on the conversation screen or at assure053@gmail.com; we will review it and take action.

Article 6 (Prohibited Conduct)

• Uploading photos containing another person's likeness or personal data without authorisation
• Inducing the generation of illegal, obscene, discriminatory or violent content
• Excessively calling the service by automated means, or circumventing or reverse-engineering it
• Misusing another person's account or circumventing payment limits

In case of a violation, the Company may restrict use or terminate the account after prior notice (or after the fact in urgent cases).

Article 7 (Intellectual Property)

Rights to the service and to the avatars provided by default belong to the Company or to the rightful owners. Rights to photos uploaded by users belong to the users; the Company uses them only to the extent necessary to create avatars and provide the service.

Article 8 (Limitation of Liability)

The Company is not liable for damage arising from causes beyond its reasonable control, such as natural disasters, network failures, or failures of third-party services (models, payments and the like). Even where the Company is liable, its liability is limited to the fees the user paid during the preceding three months, to the extent this does not conflict with mandatory provisions of law.

Article 9 (Changes to the Terms)

The Company may amend these Terms and will announce the effective date and content in advance. Users who do not agree to the changes may close their account.

Article 10 (Governing Law and Jurisdiction)

These Terms are governed by the laws of the Republic of Korea, and disputes shall be brought before the court having jurisdiction under the Korean Civil Procedure Act.